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    Get in touch

    We love to chat about your travel plans and are happy to talk if you have any questions.

    Opening hours

    8AM – 20PM, UTC+8

    Head Office

    Eastern Traveler Travel Group Limited. Zhongshan City, Guangdong Province, China

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    Frequently asked questions

    Have more questions? Contact us.

    • Select your preferred itinerary through the filter screen and click Add to Cart. Remember to leave your contact information in the notes.
    • Add our staff via WhatsApp. Once we’ve planned your perfect itinerary, you can proceed to payment through the dedicated itinerary page.

    The package contents of each tour itinerary will be different. Please read the itinerary carefully or confirm with the staff.

    In the event that you need to cancel your trip, please ensure that you submit a written cancellation request. The calculation of cancellation fees will begin from the date we receive your written request.

    The cancellation fees will be calculated as follows:

    • If the cancellation is made between 45 days and 30 days before the scheduled departure date, a fee of 10% of the full payment per person will apply.
    • If the cancellation is made between 29 and 15 days before the scheduled departure date, a fee of 30% of the full payment per person will apply.
    • If the cancellation is made between 14 and 7 days before the scheduled departure date, a fee of 50% of the full payment per person will apply.
    • If the cancellation is made between 6 and 0 days before the scheduled departure date, a fee of 100% of the full payment per person will apply.

    Yes, due to the different environments of different tour routes, some age groups may not be suitable for participation. Please refer to the tour route requirements for details. Please consult our staff for details.

    Please contact our staff for details and we will give you some experienced suggestions.

    We are very concerned about your smooth journey. From the moment you pay your deposit, our team will keep in touch with you. We will also have our airport pick-up staff contact you before you enter China.